DARE 37: One Hour Follow-Up

February 14, 2010 by Bob Brock · Comments 

I remember when I came to Austin 4 years ago….looked everywhere…saw some 20 communities & 50 models.  Do you know how many6 people called me after my visit to their model?  Two!   That’s it.  And I knew we were coming to Austin and buying a home.  Shocking now looking back.  It so impressed me when the person called me because it was so rare.  It is such a good reminder for when I have people come in…make sure to call them.  They always seemed surprised and appreciative.  We make it a practice to call right after leaving  leave them a message on their home phone.  If I only get cell phone, I text them a short note thanking them.  I really believe it is a differentiator for me.

I also like your statement as a follow-up and reason to call….ie:  “Whenever I leave a store, I usually have a question I wish I would have asked but forgot to.  Do you have and additional questions that I could answer for you?”  Good way and a good reason to follow-up.  I think we all look for good reasons to call potential clients….and this is a good one.  Thanks.

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About Bob Brock

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